the Spin flicker is a smartwatch that provides a touchscreen for everyday use that has an ability to connect to your smartphone. Monitor your health with the built monitors such as heart rate, blood pressure, sleep tracker, messages/call notifications and more all on your wrist.
What are the timelines for delivery?
For UK Standard Delivery – Your order will be processed the next business day and is guaranteed to arrive at your doorstep no later than 3-5 days.
I’m in a hurry, can I get next day delivery?
Next day delivery is available for a flat fee of £5 for UK orders. Orders must be placed by 3pm.
Can I order from outside the UK? International Orders
Yes, you can. Orders will be shipped next day and you can expect your order to arrive in around 7-10days. Duty and taxes may apply.
Do I pay any taxes when I receive the item?
Within the UK all taxes are included with the final payment.
Can I track my order?
Once your order has been dispatched, you will receive an email from our team with the tracking information.
I need to change/update the shipping address is that possible?
We can only accommodate a change if the order has not yet been processed.
Is there a warranty?
Spin flicker is responsible for defects in materials and workmanship for one year after the date of delivery. If the defect is the Spin flicker’s responsibility, the customer will be furnished with a replacement unit. After one year, all claims will be handled on a case-by-case basis at the discretion of the Spin flicker.
How do I contact you?
To reach us feel free to email our team at [email protected]. We respond to all inquiries within 24 hours.
What is the return policy?
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, in its original packaging. You will also need the receipt or proof of purchase.
Technical
How long does the battery last?
The battery life for the watch is 24hrs.
Is it water resistant?
The watch is water resistant and is IP68 rated, can be used for 30mins under water until 30m depth.
How can I reset the watch if I need to?
Pressing the power button for 10 seconds will reset the watch.
Can I get a new strap?
Yes, straps can be replaced and can be found in the store. To change the strap, pull the strap to one side with one hand, at the same time push the strap in the same direction with the other hand. The watch strap can be easily removed or replaced as such. For further guidance, please follow the instruction manual.
How do I first set-up the watch when I receive it?
Press the power button for 5 seconds for the watch to be turned on. Your preferred phone can connect to your watch through bluetooth (found in settings menu for both phone and watch). For further instructions, please refer to the instruction manual included in the box.
Is it dust resistant?
The watch is IP68 dust resistant.
Customer Questions Answered
Does the watch provide function of measuring oxygen levels?
No.
Can you make calls from watch directly?
You are able to when connected to your phone through Bluetooth and have given access to your phonebook, otherwise not.
Can you change straps?
Yes, the Spin flicker bands can be found on the website.
What is the screen size of the watch?
The watch is 44mm height or 1.78” diagonally.
Does the watch support wireless charging?
No.
Does the watch come along with the strap?
Yes, the watch comes along with a silicone strap inside the box.
How long does the battery last?
The battery last for an avg of 48hrs (May vary on personal usage).
